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FAQS

Don’t see your question listed?
We’re here to help! Feel free to reach out to us directly—we’re happy to answer any questions about our services, partnerships, or how to get started.

What is Chronic Care Management (CCM)?

CCM is a Medicare-supported service that helps patients with two or more chronic conditions manage their health through regular check-ins, care planning, and coordination.

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How do I qualify for CCM services?

You must have at least two chronic conditions expected to last at least 12 months, such as diabetes, heart disease, COPD, or hypertension.

3

What is Remote Patient Monitoring (RPM)?

RPM uses connected devices to track vital signs—like blood pressure or glucose—from your home. Your care team reviews this data regularly to make timely care decisions.

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Will I need to visit the clinic often?

No. Most services, including CCM and RPM, are provided remotely via phone, secure messaging, or digital monitoring devices.

5

Is there a cost for CCM or RPM?

These services are covered by Medicare and many insurance plans. Patients may have a small monthly copay, depending on their coverage.

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 What is Transitional Care Management (TCM)?

TCM helps you transition safely from hospital to home by coordinating follow-up care, reviewing medications, and reducing the risk of readmission.

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Can my clinic offer these services under its name?

Yes! Through our White Label services, we deliver CCM and RPM fully branded under your clinic's name, while we manage all operations behind the scenes.

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How can I get started?

Patients: Ask your provider if you qualify.
Clinics: Contact us to schedule a free consultation and learn how to implement CCM at your practice.

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